Terms and Conditions

1. Who Are We?

This document governs access to and use of the website www.buenaley.es (hereinafter, the “Website”), owned by:

• Name: Buenaley Tech SL
• Tax ID: B22981757
• Address: Plaza de la Solidaridad, 12, 5th floor, 29006 Málaga
• Email: hola@buenaley.es

By accessing the Website or purchasing any of our online legal services, the user (hereinafter, the “User”) accepts these Terms and Conditions.

2. Scope of Service

Buenaley offers personalised legal services. Services may be purchased by:

• Individuals
• Self-employed professionals
• Companies

All services include professional support, management of the procedure, and, where applicable, representation before the relevant authorities.

3. Contracting Conditions

• To purchase our services, the User must be of legal age and have the legal capacity to enter into contracts.
• If acting on behalf of a company or third party, the User declares that they are duly authorised to do so.
• The contracting process is carried out online, subject to prior acceptance of these conditions and the Privacy Policy.
• The User undertakes to provide accurate, up-to-date, and complete information.

4. Prices and Payment

• All prices include taxes unless otherwise stated.
• Payment is made in advance, by bank card or other methods indicated on the Website.
• Once payment is confirmed, Buenaley will begin providing the contracted service.

5. Cancellations and Refunds

• You may request cancellation of your contract if the service has not yet begun. In that case, we will refund the full amount paid.
• If we have already commenced work, the amount paid will not be refundable, unless the contracted service expressly states a refund guarantee. This guarantee does not cover errors or missing documentation on the part of the User.
• Where a service includes a refund guarantee, this will be expressly stated on the service page or in the confirmation of purchase.
• To cancel or request a refund, write to us at hola@buenaley.es stating the reason.

6. Communications

• Service-related notifications will be sent by email or through the designated channels (for example, WhatsApp).
• It is the User’s responsibility to keep their contact details up to date.

7. Liability

• Buenaley is not responsible for errors in the data provided by the User, or for delays or rejections caused by third parties (notaries, public authorities, etc.).
• In no event will we be liable for indirect damages or loss of opportunity.
• The User is responsible for reviewing and confirming the accuracy of the information provided before the final submission of any procedure.

8. Data Protection

• Personal data will be processed in accordance with our Privacy Policy.
• The User may exercise their rights of access, rectification, erasure, and others by sending an email to hola@buenaley.es.

9. Applicable Law and Jurisdiction

These conditions are governed by Spanish law. In the event of a dispute, both parties submit to the courts and tribunals of Málaga, unless consumer protection regulations provide for a different forum.

10. Amendments

Buenaley reserves the right to amend these conditions at any time. Updated versions will always be available on the Website.

Purchasing a new service implies acceptance of the version in force at that time.